Customer Service

About Customer Service

TrinaSolar has focused on providing a globalized service for our customers, to establish a fast and efficiency service group with multi levels and channels.
Main function: enquiry request, warranty claim, module query

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Post-sales support

For warranty or replacement related issues, please contact our technical service representatives and submit a warranty claim. Our post-sales team provides support for the following areas:

Module Claim

For warranty claims on

modules and Trinamount

Cell Claim

For claims

on cells only

Parts Claim

For claims on individual parts